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AI assistant for incoming business queries

An assistant that answers the questions a team used to answer by hand.

AI automation. Client name kept private.

Technical drawing: AI assistant for incoming business queries

The problem

A business was spending hours a day answering the same incoming questions.

What we built

An AI assistant using RAG pipelines and OpenAI APIs to answer incoming business queries automatically.

The result

Automated 80% of incoming queries.

80%of queries automated

Highlights

  • RAG over business documents
  • OpenAI APIs
  • Mobile and web

Stack

  • React Native
  • Node.js
  • OpenAI

Services involved

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